Customized Programs for Businesses

International Etiquette and Protocol

introductions and greetings
dining skills
gift giving
business entertaining
differing perceptions of time
coping with difficult persons and
situations
diplomacy and civility in the
workplace
integrity and ethics
conference and trade show
protocol
new rules for a diversified workplace
mastering various communication
channels
surmounting barriers when interacting
with those with differing
expectations
overcoming conversational dilemmas
from small talk to “sealing the deal”
better understanding of culture-related
influences on business
rules of deference